FAQ
Frequently Asked Questions
Here you'll find answers to the most important questions about our services, collaboration, and the process of your projects. Is your question not listed? Contact us now .
What we can make possible for you and your Shopify store.
Our services
We conceptualize, design, and develop professional Shopify stores. In addition to complete store redesigns, we also support migrations, performance optimization, conversion optimization, email marketing, SEO, and the long-term development of Shopify projects.
Yes – 100%. With complete conviction. We believe in the scalability, simplicity, and innovative power of Shopify and specialize exclusively in this system.
Yes, we develop custom solutions and apps when existing Shopify apps are insufficient or when special requirements need to be met.
Sure! Whether you want to optimize individual features or refresh your existing shop – we provide flexible support as needed.
This is how your project at FSR-Media works – clearly, transparently and quickly.
Project progress
After a free initial consultation, we'll create a customized roadmap for your project. This will define the goals, timeline, and key milestones. Then we'll move into implementation – agile, transparent, and always in close collaboration with you.
It depends on the scope. A complete redesign or migration typically takes 5–6 weeks. Smaller optimization projects are often completed in 2–4 weeks.
Our prices depend on the scope and complexity of your project. After our initial consultation, you will receive a customized quote – with no hidden costs.
We'll be by your side even after the launch.
Collaboration & Support
Yes! We offer flexible support packages – from regular shop updates to continuous conversion optimization or new features.
Absolutely. We love good collaborations! If you already have an agency for branding, performance marketing, or something else, we'll work hand in hand.
Direct, clear, and fast. We typically use Slack, email, and Google Meeting. For larger projects, we can also provide you with a shared project board upon request.
Exclusive tips, insights and tools – directly for your Shopify success.
Shopify Insider Club
The Shopify Insider Club is our exclusive email newsletter for everyone who wants to get the most out of their Shopify store. You'll regularly receive practical tips, growth hacks, app recommendations, and exclusive content about e-commerce and Shopify.
It's very simple: via our website or at checkout in our section shop. Registration is free and can be cancelled at any time.
- Regular email updates with Shopify hacks
- Access to exclusive content, templates, and checklists
- Invitations to free webinars or mini-workshops
- Insights into new Shopify features & trends
- Special offers on our sections and services
Don't worry, we won't spam you. You'll receive an average of 1-2 carefully curated emails per month.
Of course. Every email contains a link that allows you to unsubscribe with one click.
No, registration and all content within the Shopify Insider Club are completely free.
Everything about technology, performance, and migrations.
Other technical topics
Yes! We handle the complete migration of your shop from systems like Shopware, WooCommerce or others to Shopify – including data transfer and SEO preservation.
Yes. Fast shops are our goal. We optimize themes, images, apps, and processes so that your Shopify store achieves top scores in loading speed and user experience.
Yes. We have experience with Shopify Markets and multi-language solutions (e.g., with apps like Langify, Translate & Adapt, or custom setups for different markets).
Become part of our team and help reshape e-commerce.
Application and career
Yes! We are constantly growing and regularly looking for new team members – in sales, development, and back office. Just take a look at our careers page .
Quick and easy: Online application → introductory meeting → brief technical discussion → decision. We'll get back to you soon.
Partly yes – we offer remote options depending on the position and project requirements, but usually you will work with us in Oldenburg in the office at the harbor.
Was your question not included?
Feel free to write to us directly: peer@fsr-media.de